Shipping Policy


Introduction

At MaternityBelle, we provide a clear and consistent shipping experience. This Shipping Policy explains how we ship orders placed on maternitybelle.com., including shipping destinations, costs, delivery timelines, tracking, and delivery-related issues.

Shipping Destinations

We currently ship to addresses within the United States.
We do not ship to P.O. boxes or addresses that cannot accept carrier delivery.
We may expand shipping to additional regions in the future. When we do, this page will be updated.

Shipping Origin

Orders are fulfilled and dispatched from our fulfillment facilities in China and shipped directly to customers in the United States.

The estimated delivery times displayed on this page already account for international fulfillment, order processing, and carrier transit.

Shipping Costs and Delivery Options

We offer the following shipping options for orders delivered within the United States:
Shipping Method Order Value Shipping Cost Estimated Delivery Time
Standard Shipping Under $60 $9.90 10 to 15 business days
Standard Shipping $60 or more Free 10 to 15 business days
Express Shipping All orders $19.00 5 to 7 business days
All shipping costs are shown at checkout before payment. We do not charge hidden shipping or handling fees. Sales tax or other taxes may apply at checkout where required by law.
Unless a product page states otherwise, these shipping options apply to all products sold on maternitybelle.com.


Order Processing and Delivery Time

All estimated delivery times shown on this page are calculated from the date the order is placed and include both order processing time and carrier transit time.

Orders are normally processed within 1 to 3 business days after they are placed. This processing period is already included in the estimated delivery times below and is not added separately.

  • Standard Shipping: 10 to 15 business days in total from the order date

  • Express Shipping: 5 to 7 business days in total from the order date

Orders placed on weekends or holidays will begin processing on the next business day. Business days are Monday through Friday, excluding applicable public holidays.

Delivery times are estimates and may be affected by customs processing, carrier delays, severe weather, peak seasons, holidays, incorrect address information, or other circumstances outside our reasonable control.

If a product requires additional processing or delivery time, the applicable timeframe will be clearly stated on the product page. Any product-specific shipping information will take precedence over the general estimates listed in this policy.

 

Shipping Methods and Carriers

Orders are shipped from China through international logistics providers and their local delivery partners in the United States.

The final delivery carrier may include USPS, UPS, FedEx, or another qualified carrier. The carrier used for an order depends on the delivery address, selected shipping method, package size, and available logistics service.

Tracking information will be provided after the order has shipped.


Shipment Tracking

Every shipment includes tracking. Once your order ships, you will receive an email with your tracking number and a tracking link.
Please allow up to 48 hours for tracking information to update after the carrier receives the package.

 

Delivery Issues

Delayed or Lost Packages

If your delivery has not arrived after the estimated delivery window, please contact us at support@maternitybelle.com with your order number. We will help review the shipment status and work with the carrier where appropriate.

Marked Delivered but Not Received

If tracking shows that your package was delivered but you have not received it, please:
  • Confirm that the shipping address on your order is correct
  • Check nearby areas around the delivery location
  • Check with neighbors, building management, front desk, or mailroom staff
  • Contact us at support@maternitybelle.com so we can assist with a carrier trace where available

Damaged Packages

If your package or item arrives damaged, please contact us within 7 days of delivery at support@maternitybelle.com
Please include:
  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged item
  • A brief description of the issue
After review, we may arrange a replacement, refund, or other appropriate resolution in accordance with our Return & Refund Policy.


Missing Items

If an item is missing from your package, please contact us within 7 days of delivery at support@maternitybelle.com
Please include your order number, the missing item name, and photos of the package and items received. After review, we will send the missing item or offer another appropriate resolution in accordance with our Return & Refund Policy.


Address Accuracy

Please enter your shipping address carefully at checkout. We are not responsible for packages delivered to an incorrect address entered by the customer.
If a package is returned to us due to an incorrect, incomplete, or undeliverable address, we will contact you to arrange reshipment. Additional shipping fees may apply.


Returns and Refunds

Returns, exchanges, and refunds are handled under our separate Return & Refund Policy. Please review that policy for return eligibility, return windows, refund timing, and return shipping costs.


Contact Us

If you have questions about shipping or delivery, please contact us:
Email: support@maternitybelle.com Service hours: Monday to Friday, 9:00 AM to 5:00 PM EST


Changes to This Policy

We may update this Shipping Policy from time to time. Changes take effect when posted on this page.
Thank you for shopping with MaternityBelle.